The general data protection regulation (GDPR) is a new EU law that will come into effect on 25 May 2018 to replace the current Data Protection Act.
In general, you can visit the site without telling us who you are or providing any information about yourself. In some areas of the site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you, rope-source.co.uk complies with the Data Protection Act 2018 and taken all steps necessary for GDPR compliance. We have published this guide to help you understand how and why we collect information from you. You can browse our site without disclosing any personal information.
We do not store financial information details (credit or debit card numbers).
At Rope Source we guarantee our commitment to respecting and protecting your online privacy, this includes your need and your right to know what we do with the personal information you share with us. It also guides our company’s policies regarding the management of this data, including how the information is collected, processed, and for what purposes.
The collection of information
Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (i.e., automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or (in case of criminal activity or misuse of our information) to cooperate with law enforcement. You have the right to contact us and have all your data removed from our database or request a copy of it.
We only collect information for specific purposes. All data is kept securely and kept up to date where possible, if we no longer require certain data it is removed from our database.
Rope Source may send “cookies” to your computer. Cookies are fragments of data sent through the web server and stored in your hard drive. Cookies can’t read the files stored in your computer, nor can they gather information. The purpose of cookies are just to monitor the traffic on the site, so we know which pages you have visited or customized, making it easier for you to download the information the next time you look at our pages.
The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
First Party Cookies
These are cookies that are set by this website directly.
Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by **Twitter, Facebook, Pinterest and Google+. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
We use a session cookie to remember your log in credentials for you and what you’ve added to the shopping basket. These we deem strictly necessary to the functionality of the website. If these are disabled then various functionalities of the site will be broken. If you have any questions relating to this policy please contact us
Newsletter Sign Up
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a few reasons: to tell you about products you’ve asked to be informed about; to contact you if we need to obtain or provide additional information; to check our records are correct, and for occasional checks that you’re happy and satisfied with our services. We don't rent or trade email lists with other organisations and businesses.
We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by contacting our data protection officer to have your email address and all your personal information removed from our database.